About Us / Shipping /Coupons
Party Oasis is a one stop party accessory shopping experience. We offer high quality, themed party accessories at reasonable prices to fit any budget. Venetian masks are what we are known for. From masquerade parties & Mardi Gras festivities to themed prom nights & New Year's Eve we can supply all your party fantasy needs. Please keep in mind that all of the Venetian masquerade masks are hand painted by artists and character flaws are the nature of the art. Not all masks come exactly as pictured as they are all done individually and have their own uniqueness to them.
11040 Bollinger Canyon Rd
Suite E 834
San Ramon, Ca 94582
RETURNS ARE NOT ACCEPTED AT THIS ADDRESS!
Sales Office open M-F 9am-5pm PST
IMPORTANT SHIPPING INFO:
Free ground shipping on orders $100+ to addresses within the 48 contiguous United States. Excludes Hawaii, US Virgin Islands, Puerto Rico, Guam, Canada. Bulk orders that require pallet shipping and large props or decorations are not included in the free shipping offer.
NOTE: Some larger items, such as oversize props and mirror balls will have an shipping charge associated with them. Customer will be emailed the freight charge before we ship. Bulk & pallet orders are excluded from free shipping offer. We will contact you if this is the case with your order.
All orders with ground shipping will ship within 24 hours. All orders with Next day, Second day, and Three day will ship the same day if the order is placed by 1:00 PST Monday - Friday. Please keep this in mind when choosing ship method, items shipped Next Day, 2nd or 3rd Day Air must be in by 1:00 pm PST for same day shipping. All orders are shipped from the United States.
Party Oasis Ships To All Countries.
International orders will ship ground USPS or UPS same day with a estimated delivery time of 3-10 business days pending normal customs clearance. Customers needing faster delivery service or help with shipping options can contact us at firstname.lastname@example.org for upgraded delivery service.
International USPS Priority Shipping:
Priority Mail Express International 3-5 Business Days
Priority Mail International 6-10 Business Days
IMPORTANT AIR SHIPPING INFO:
If requesting Next Day Air on a Friday after 1:00 pm PST, your order will not ship until Monday as UPS does not deliver on Saturdays unless you choose Next Day Saturday AM.
UPCOMING HOLIDAY SHIPPING INFO:
Party Oasis will be closed 2/18/19 Presidents Day. July 3-4 and resume shipping on July 5 2018.
November 24 Thanksgiving Day, December 25-26 for Christmas, and January 1 New Year's Day.
We ship USPS for US ISLANDS, INTERNATIONAL ORDERS, & APO addresses. Please select USPS Priority or Priority International for the best shipping rates.
Bulk Rate Discounts
Party Oasis is offering free shipping on orders totaling $100 or more. This includes items sent via UPS Ground Shipping to addresses within the 48 contiguous United States. Bulk orders that require pallet shipping and large props or decorations are not included in the free shipping offer.
Discount Coupon Codes:
All orders over $100 receive free shipping. Please select at checkout USPS Orders Over $100 Free Shipping to activate the free shipping offer. Bulk orders that require pallet shipping and large props or decorations are not included in the free shipping offer.
orders over $300 receive 3% use coupon code 300SAVER
orders over $500 receive 5% use coupon code 500SAVER
orders over $1,000 receive 10% use coupon code 1000SAVER
orders over $1,500 receive 12% use coupon code 1500SAVER
orders over $2,000 receive 15% use coupon code 2000SAVER
To keep our prices competitive, we have the following policies:
*All sales are final
*If you need to inquire about a defect - Email us for a return authorization number (RA)
*Returns without an RA will be rejected.
*All returns must be done within 24 hrs of receiving.
*All returns are subject to a 25% restocking fee.
*All rejected shipments without prior authorization will be charged a 25% restocking fee plus return shipping costs.
*All products must be in original packaging.
*Return shipping must be paid by customer.
*Shipping charges are non-refundable.